Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from I.L.I Pets (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

COOKIES

Below is a list of cookies we use:

_session_id — unique session token. Allows Shopify to store information about your session.
_shopify_visit — used to record the number of visits.
_shopify_uniq — counts the number of visits from a single customer.
cart — stores information about the contents of your cart.
_secure_session_id — unique session token.
storefront_digest — used to determine access if the store has a password.

We also use:

log files;
pixels;
tags;
web beacons;
analytics and tracking tools.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information including:

name;
billing address;
shipping address;
payment information;
email address;
phone number.

We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect to:

process payments;
arrange shipping and delivery;
provide order confirmations and updates;
communicate with you;
screen orders for potential risk or fraud;
provide advertising and promotional offers related to our products.

We use the Device Information that we collect to:

improve and optimize our Site;
analyze browsing behavior;
monitor marketing campaigns;
detect potential risks and fraud.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us operate our Site and services.

We use:

We may also share your information to comply with laws, regulations, or legal requests.

BEHAVIORAL ADVERTISING

We use your information to provide personalized advertisements and marketing campaigns.

You can opt out of targeted advertising through the links below:

You can also opt out through:

Digital Advertising Alliance

DO NOT TRACK

Please note that we do not alter our Site’s data collection and usage practices when we see a “Do Not Track” signal from your browser.

YOUR RIGHTS

If you are a resident of Europe or regions with applicable data protection laws, you have the right to:

access your personal information;
correct your information;
update your data;
request deletion of your personal data.

To exercise these rights, please contact us.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.