Terms of Service

This website is operated by I.L.I Pets. Throughout the site, the terms “we”, “us” and “our” refer to I.L.I Pets. I.L.I Pets offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms, conditions and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including without limitation browsers, customers, merchants and content contributors.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms of Service.

Our store is hosted by Shopify, which provides us with the online e-commerce platform that allows us to sell our products and services.

SECTION 1 — ONLINE STORE TERMS

By using this site, you confirm that you are at least 13 years old or the minimum legal age required in your region.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service.

You must not transmit any worms, viruses, malware or destructive code.

A breach of any of the Terms may result in immediate termination of your access to our Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across various networks.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without written permission from us.

SECTION 3 — ACCURACY OF INFORMATION

We are not responsible if information available on this site is inaccurate, incomplete or outdated.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify site content at any time without obligation to update information.

SECTION 4 — MODIFICATIONS TO SERVICES AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice.

We shall not be liable for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 — PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities.

We reserve the right to limit sales of our products or services to any person, geographic region or jurisdiction on a case-by-case basis.

Product descriptions and prices may change at any time without notice.

We do not guarantee that the quality of any products, services or information will meet your expectations.

For more information regarding refunds or replacements, please review our Refund Policy.

SECTION 6 — BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order placed with us.

We may limit or cancel quantities purchased per person, household or order.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our store.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor control.

Your use of optional third-party tools is entirely at your own risk and discretion.

SECTION 8 — THIRD-PARTY LINKS

Certain content, products and services available through our Service may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party websites.

We are not liable for any harm or damages related to purchases or use of goods, services or resources from third-party websites.

SECTION 9 — USER COMMENTS AND FEEDBACK

If you send creative ideas, suggestions, proposals or other materials to us, you agree that we may edit, publish or use them without restriction.

We may remove content that we determine to be unlawful, offensive, abusive or in violation of these Terms.

You are solely responsible for your comments and their accuracy.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 — ERRORS AND OMISSIONS

Occasionally there may be information on our site containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times and availability.

We reserve the right to correct any errors or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 12 — PROHIBITED USES

You are prohibited from using the site or its content:

for unlawful purposes;
to violate laws or regulations;
to infringe intellectual property rights;
to harass, abuse or discriminate;
to submit false information;
to upload malware or malicious code;
to collect personal data from others;
for spam, phishing or fraudulent activities.

We reserve the right to terminate your use of the Service for violating prohibited uses.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure or error-free use of our Service.

All products and services are provided “as is” and “as available” without warranties of any kind.

I.L.I Pets and its affiliates shall not be liable for any direct, indirect, incidental or consequential damages arising from the use of our services or products.

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless I.L.I Pets and its affiliates from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.